Payments/Fees

New accounts are COD for the first year if not approved for a credit or budget account.

Payment Options

CHARGE ON DELIVERY

New accounts are COD for the first year if not approved for a credit or budget account.

BUDGET

Budget payment options, with no enrollment fees. Additionally, we offer our customers a Budget Payment Plan whereby the customer’s estimated annual fuel purchases are paid for in a series of estimated equal monthly payments over a twelve-month period.
The budget plan starts in July. Therefore it must be set up prior to July.

CREDIT

Hoyt’s fuel service offers flexibility of paying with checks, cash or by credit card. We accept Visa, MasterCard, and Discover.
Online bill pay can be set up through your bank.
Your payment will be applied to your oldest balances first.

We also participate in the financial assistant programs LIHEAP, Crisis and Citizens Energy.

RECURRING ACH PAYMENTS

Schedule your payment to be automatically deducted from your checking account or savings.

Just print out, complete and sign this form and attach a voided check or savings slip to get started!

Recurring Payments Will Make Your Life Easier:

It’s convenient (saving you time and postage)
Your payment will always be on time (even if you’re out of town), eliminating late charges

Here’s How Recurring Payments Work:

You authorize regularly scheduled debits to your checking account or savings. Your account will be debited the amount indicated on your billing statement.

YOU MUST SEND the Recurring ACH Payment Authorization sheet and attached voided check or voided savings slip. Please notify the office at 570-256-3407 to let use know that you have sent out your information. Note: You must provide notification at least 15 days prior to your due date of any changes to your ACH account information.

FUEL ASSISTANCE/LIHEAP

(LIHEAP) Low Income Home Energy Assistance Program helps families living on a low income pay their heating bills in the form of a cash grant. Households in immediate danger of being without heat can also qualify for crisis grants.

ACH Form

Fees

Our delivery hours are 8am–4:30pm, Monday through Friday. Some regular deliveries may occur later than 4:30pm during times of peak demand.

AFTER HOURS/WEEKEND DELIVERIES

After-hours and weekend deliveries are considered to be emergency deliveries, and are assessed a fee. A delivery must be placed 24 hours ahead of time to be able to be worked in to our delivery schedule, without having a delivery charge. Charges that may occur for same day delivery weekday is $50, same day delivery weeknight is $75, same day delivery weekend is $75. Hoyt's will never make such deliveries without informing the customer beforehand that a fee will apply.

MINIMUM DELIVERIES

Our minimum delivery is 150 gallons. For deliveries under a 150 gallons there is a 10 cent per gallon increase. If you call for a 150-gallon delivery and do not meet that minimum, you may incur a $50 small load fee.

Our minimum delivery amount is 150 gallons, regardless of the source of payment. Should your available Energy Assistance funds be less than the price of a 150-gallon delivery, you will be required to pay the difference in

advance, or at the time of delivery.

RUN OUT OF OIL?

If you are a automatic customer that has run out of fuel and you followed the automatic customer requirements listed in types of fuel delivery options you will not pay a delivery fee and Hoyt's will rectify the problem ASAP.

If you are a will call and let yourself run out of oil, your delivery driver can restart your furnace for an additional charge of $25.00. However, allowing your furnace to run dry can cause problems such as clogged nozzles and filters, and, unless your system is self-bleeding (most aren’t), will often cause your fuel lines to fill with air, rendering your furnace inoperable. If air gets into your fuel lines during a run-out, and you do not have a self-bleeding system, your furnace will not start again until the fuel lines have been manually bled, even after fuel has been put into the tank. Monitoring fuel levels and keeping oil in the tank, or choosing an automatic delivery plan like Hoyt's Fuel Service's is always the best course to follow if you have oil heat.

ACH Paymets